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Televisits

Are you stuck at home or work? Feel too ill to leave bed? Live too far away to drive back to the office (again)? Are you on vacation and want to visit your trusted healthcare provider instead of visiting an urgent care clinic?

Televisits bring you the quality of our care wherever you are! We know your medical and medication history, and, therefore, can offer you safe, effective solutions for your health issues.*
What is a televisit?

A televisit is a virtual one-on-one office visit which is performed via a real-time 2-way audiovisual portal or app. This means that it takes place over an internet connection through a cell phone, laptop, tablet, iPad or computer. 'Visit' meaning that you will see a provider in real-time to discuss your health. The provider will be able to assess your symptoms and issues and make the necessary recommendations, including prescribing medications and scheduling follow up appointments.

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Televisits cover the same things as in-person visits and require the same amount of work. Billing is the same as in-person visits

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How do televisits work?

Qualifying patients* must sign a one-time telemedicine consent form. This form is conveniently sent to you to sign directly on your phone. After that is received, the office will set up an appointment for you.

 

Televisits take place with a smartphone, but you can also use a computer or laptop/tablet if there is a webcam attached or built-in.

 

A copay is required in most cases but will depend on your insurance. The nursing staff will need to speak with you prior to the visit to confirm that all of the information in your chart is up-to-date AND to review in the detail with you the reason for the visit. This helps the provider be able to make your visit as efficient as possible.

 

Click here to learn more.

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You will receive an automated text message with the televisit link approximate 30 minutes prior to your appointment. You will need to allow use of the camera and the microphone. Televisits REQUIRE the use of a camera. If the camera is not functioning, the visit will have to be rescheduled OR an in-person visit will be required.

TELEVISITS for established patients

Chronic care visits

Chronic care televisits are followup appointments between in-person office visits. They can offer...

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  • assistance with medication management

  • followup on labs, diagnostic imaging (such as xrays, CT scans, MRI, bone density scans, and more) or other tests ordered at previous visits

  • renewal of medications prescribed by one of our providers (except for controlled substances used for chronic pain)

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Acute care visits

Acute or immediate care televisits are appointments to discuss newly-developed symptoms. These include, but are not limited to,...

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  • bladder infection or UTI

  • back pain

  • skin conditions

  • rash

  • anxiety

  • abdominal or pelvic pain

  • sinus infection

  • cough

  • flu-like symptoms

  • bronchitis

  • upper respiratory infection

  • nausea and/or vomiting

  • diarrhea

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TELEVISITs for new patients

New patient visits are preferred to be in-person, but, televisits provide easier access to a provider in some cases. During the visits, you will...

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  • get acquainted with the provider

  • receive necessary labs and/or diagnostic imaging orders

  • go over medication management

  • schedule an in-office followup appointment

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*Some restrictions may apply. 

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