CANCELLATION POLICY

24-hour notice is required for all cancellations and rescheduled appointments

We kindly require at least 24 hours notification for ALL cancellations. A same-day cancellation (or rescheduled appointment) or no-show appointment will be charged a $50-$75 fee, depending on the type of appointment that was scheduled.

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We try to provide prompt service for our patients. Therefore, late arrivals may be counted as a no-show or rescheduled if ample time to provide the service or procedure is not available. New patients are asked to arrive (or check in, if a telemedicine appointment) 30 minutes prior to their scheduled appointment. Existing patients should arrive 10-15 minutes prior to their scheduled appointment time.

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If you are having symptoms such as sneezing, runny nose, congestion, sore or scratchy throat, new onset headache or cough, or other symptoms, please contact us before your appointment so you may be seen via a telemedicine visit or rescheduled.