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How do televisits work?

Qualifying patients* must sign a telemedicine consent form. This form is conveniently sent to you to sign directly on your phone. After that is received, the office will set up an appointment for you.


Televisits take place with a smartphone, but you can also use a computer or laptop/tablet if there is a webcam attached or built-in. You do not need to download anything at all, but if you already use your patient portal for our office, you can also go through the healow app OR your patient portal.


You will receive an automated text message with the televisit link approximate 30 minutes prior to your appointment. You will need to allow use of the camera and the microphone.  Televisits REQUIRE the use of a camera.

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